Shipping methods
Germany
We always send our shipments climate-neutral with DHL GoGreen.
For your orders under 1kg we charge a flat shipping rate of €4.90, for orders over 1kg it is €5.90. If perennials are ordered, the shipping costs increase to 9.90 euros. As a rule, your orders will be dispatched within two days and will reach you within 3-5 working days at the latest.
The shipping costs are calculated from postage and packaging costs. The shipping costs incurred will be displayed again on the order overview before you place your order. Should there be any delays in delivery, we will of course inform you immediately by e-mail.
Returns
In the event that you are not satisfied with an order, you can of course return it to us within the statutory cancellation period of 14 days. Please send us an email in advance to studio@joradahl.de to inform us about the return. It is best to use our sample cancellation form for this purpose. Return shipment to Jora Dahl GmbH, Sellostr. 12, 14471 Potsdam.
The costs for the return shipment are to be borne by the buyer.
EU and Switzerland
The shipping costs for EU countries are as follows: up to 1 kg = 9,90 Euro, 1-5 kg = 15,90 Euro, 5-31 kg = 35,90 Euro.
The shipping costs to Switzerland are up to 5kg = 25 Euro, 5-31 kg = 45 Euro. Please note that further charges for customs duties etc. may apply.
The shipping costs are calculated from postage and packaging costs. The shipping costs incurred will be displayed again on the order overview before you place your order. If there are any delays in delivery, we will of course inform you immediately by e-mail.
Returns
In the event that you are not satisfied with an order, you can of course return it to us within the statutory cancellation period of 14 days. Please send us an email in advance to studio@joradahl.de to inform us about the return. It is best to use our sample cancellation form for this purpose. Return shipment to Jora Dahl GmbH, Sellostr. 12, 14471 Potsdam.
The costs for the return shipment are to be borne by the buyer.
Shipping of perennials
Unfortunately, we can only ship perennials within Germany. As soon as a perennial is in your shopping cart and you enter another country in the delivery address, your order will be blocked. In general, the shipping charges increase to 9.90 euros when you order perennials. The perennials are shipped from our cooperating nursery. They are packed in such a way that they survive the journey well. However, please make sure that they are unpacked, placed in the shade and watered immediately after delivery.
Current delivery times and availability of our products
Please sign up for the waiting list on the product page, then you will be automatically notified when the product is available again!
Perennials
The stocks are always replenished, the plants grow back. However, it is not possible to say how long this will take in detail. Usually, almost all varieties are available in the shop again after a few weeks, including the collections. Perennials are dispatched during the planting season from March to November, excluding the summer break.
Dahlias
Dahlias are always available at planting time from end-January-April.
Tulips and daffodil collections
Autumn bulbs are again available at planting time from September.
Seeds
The new seed season always starts in Oktober.
Tools and accessories
All Garden Essentials will be restocked if they are sold out.